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Delivery dates shown at checkout are estimates, not guarantees, based on average courier performance — actual timing can shift due to courier coverage, holidays, weather, or order volume. Hundred offers two shipping tiers: Economy (surface, slower/cheaper) and Express (air, faster where available). Orders can be tracked live once dispatched via their tracking portal. Hundred isn't liable for delays caused by courier or external factors, but support will help resolve issues if a delivery misses its window.

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At Hundred, every product is built to help you perform, and if something
isn't quite right, we make it straightforward to fix. Purchases made
directly on hndrd.co are eligible for a free return or exchange within 14 days of delivery.

Know more at our Return Policy

Hundred's warranty policy covers only products bought directly from hndrd.co (marketplace purchases like Amazon/Flipkart fall under that platform's own process instead). It gives a 90-day window from purchase date on rackets, bags/kitbags, and shoes, covering genuine manufacturing defects only — a frame that cracks in normal play, stitching failing early, a sole separating without misuse. It excludes impact damage, wear and tear, third-party stringing, and a long list of consumables/small accessories (apparel, strings, grips, shuttlecocks, support braces, water bottles, etc.) that are never eligible regardless of defect. Racket replacements ship frame-only and unstrung, and a replacement product doesn't reset the warranty clock — it just continues the original 90 days from first purchase.

To claim, you email support@hndrd.co with photos and invoice within 7 days of noticing the defect, then ship the item at your own cost to our Bengaluru address for a 3–5 day inspection. Approved claims get a free replacement shipped within 48 hours; rejected ones require you to arrange return shipping within 72 hours or the item gets discarded. Other conditions: claims are non-transferable (original purchaser only), commercial/rental/coaching use may void coverage, and damage from improper storage, heat, or moisture is excluded.

For more information, refer to our complete warranty policy.